Our customer commitments
What you can expect when you work with us.
Draft wording. The owner must confirm each commitment is one the business will always keep. Unconfirmed items block a production build.
- Written quotationsEvery quote is in writing and says what is included, the materials and the price. unconfirmed
- Clear communicationWe agree how and when we will keep you updated, and reply to enquiries within an agreed time. unconfirmed
- Additional work is agreed firstIf something unexpected needs extra work, we explain it and agree the cost with you before going ahead. unconfirmed
- Tidying and waste removalWe keep the site tidy and remove waste created by the job unless the quote says otherwise. unconfirmed
- AftercareIf you have a concern after the work, contact us and we will respond. Any guarantee terms are given in writing with your quote. unconfirmed